Subscribers may cancel their subscription at any time and should be able to do so on the account page at nymag.com.
You should be able to cancel directly from your account page by doing the following:
- Visit nymag.com/account.
- Log in to your account with your email address and password or with your Facebook or Google authentication preference.
- Navigate to the Subscriptions & Billing section of your account.
- At the bottom of Billing Information, you may click “Cancel Your Subscription” to initiate your cancelation.
- Please enter a cancelation reason to complete and confirm your cancelation.
If the option to cancel your subscription via the My Account page is not appearing, please contact our customer support team here: https://nymag.zendesk.com/hc/en-us/requests/new.
Please be sure to include your full name and your email address or account number when requesting that your account be canceled.