Automatic Renewal & Recurring Memberships
Subscriptions to New York Magazine automatically renew at the end of the stated billing term. By subscribing, you are opting-in to automatic renewal of your subscription to New York Magazine and hereby authorize Vox Media to renew your subscriptions that you have selected on an automatic, recurring basis as subscribed to the credit or debit card that you place on file.
Monthly Renewal Terms
Automatic renewals for monthly plans will be processed every 30 days, starting at the end of the stated introductory period. You will be notified 7 days before the end of your introductory period and the start of your $8/month recurring billing cycle. If you do not wish to proceed with automatic renewal for an upcoming subscription month, you may cancel your subscription before your next billing charge through the account page, or by contacting our customer support team. Your digital access will remain active until the last day of the current 30 day billing period.
Annual Renewal Terms
Automatic renewals for annual plans will be processed 365 days from your first order. You will be notified 30 days prior to renewal. If you do not wish to proceed with automatic renewal for an upcoming subscription year, you must cancel your subscription before your automatic renewal date through the account page, or by contacting our customer support team. Annual subscribers who cancel ahead of their annual renewal date will maintain digital access until the end of the annual term. You will be notified via email from New York Magazine confirming your cancelation. Eligible refunds will be processed automatically and reflected on your credit card statement within 5-10 business days of cancelation.
Gift Subscription Billing
Gift subscriptions through New York Magazine are final sale once activated by the recipient, and charge the gift giver a one-time charge of the posted subscription term. Gift subscriptions do not automatically renew at the end of the annual term. Recipients of a gift subscription will be able to resubscribe at the end of their currently active term, or continue with their existing subscription should they receive another year. Donors will be given the option to renew the gift or purchase a new subscription for the recipient.
Subscription Cancellation & Refunds
Subscriptions to New York Magazine may be canceled at any time through the account page. If you do not see the option to cancel your subscription directly on the account page, please request a cancelation through our help desk.
Digital Subscription Cancelations
Subscribers on a digital-only subscription (billed monthly or annually) will maintain digital access until the end of their current term then in effect. The subscription will not automatically renew, and digital access will expire on the last day of the monthly or annual plan.
Print & Digital Subscriptions Cancelations
Subscribers to Print + Digital Access will lose digital-access entitlements on the day cancelation is requested/confirmed. Print subscribers may receive up to 2-3 issues of the magazine after cancelation due to USPS processing. You will not be charged for these deliveries. After the request has been processed- either online or through our help desk- you will receive an automatic notice via email confirming your cancellation. Once the cancelation has processed and/or the end of the current billing cycle has passed, your digital access will be revoked. You will still be able to access a limited number of articles for free each month.
New York Magazine may grant refunds for subscribers who have been unable to use their subscription as intended. To request a refund, contact an agent through our help desk using the link below.
Subscribers on a Print + Digital All Access plan cancelling in their first term are eligible for a prorated refund for unmailed issues of the magazine. Print + Digital Access subscribers who cancel 30 days prior to annual renewal will receive an automatic prorated refund upon cancelation. Refunds will be reflected within 10 business days on the card used to purchase the subscription.
Gift subscriptions are not eligible for a refund once the account becomes active. Gift subscriptions become active at the time of redemption when the recipient is asked to create their digital login. Recipients will have 12 months to activate their subscription.
Print subscribers are also eligible for partial refunds for missed deliveries of the magazine, except in instances when the address provided has been marked as undeliverable by the United States Postal Service.
We will send an email acknowledgement of pending, requested recurring subscription payments for annual subscribers 30 days prior to the date the credit or debit card will be charged. Monthly subscribers will receive an email acknowledging the end of their introductory period 7 days prior to automatic renewal for the standard, current rate. Notifications and communications related to recurring charges will be sent to the email address provided by the subscriber. If the email provided is invalid, the subscriber is responsible for communicating a corrected email address to customer service. Should the price of a subscription rate increase, subscribers will be notified via email a minimum of 30 days in advance.
Changes to Subscription Rates & Terms
New York Magazine/ Vox Media reserves the right to change its subscription dues rates at any time. Automatic subscription renewals will be charged at the then-current subscription dues rate. Any changes to subscription dues will be communicated by Vox to the enrolled subscriber prior to the automatic payment date. It is the responsibility of the subscriber to update their subscription record.
Payments & Failed Charges
New York Magazine accepts credit and debit payments by VISA, MasterCard, Discover and American Express. If paying using a credit card that belongs to your institution, you agree that you are an authorized user of said credit card. In the event that you no longer become authorized to use the card, you are responsible for updating and replacing the credit card information on file through your online renewal process or by contacting Member Services.
Should the credit card on file be declined or other issues arise with your recurring subscription, we will notify you/ the subscriber by email. If the card on file is not updated within 10 business days of notification, automatic subscription renewal (if enrolled) will be de-activated and re-enrollment will be required by phone or online. If attempt(s) to collect payment fail and are not rectified within 60 days from subscription expiration date, your subscription and associated benefits will terminate.